Basics

How can I contact you?

The best way to contact us is to email uptownchicnb@gmail.com.                              

                 

Can I get on your email list?

Absolutely! when you first get on website it pops up. We can't wait to send you our new arrivals!

 

Are all of the items online also in-stores?

No, some items are online exclusives!  

 

I just placed two orders, will you combine them?

Orders can be combined ONLY if the orders in question have not yet been fulfilled and shipped. To check the status of your order and inquire about combining orders, please uptownchicnb@gmail.com and we will do our best to accommodate you.                                                                                                    
 

I sent in a return and I still haven't received my online credit. Where can I find it? Some email providers filter our online credit emails into the spam folder. If you made a return and it has been more than 4 business days, you will probably find the credit email in your spam folder. If you still don't see it, please email uptownchicnb@gmail.com for assistance.                                  
We also post new arrivals every Wednesday! Our number one priority has been to provide the best service, products, and price points possible for our customers.